🔥 HOT - Cohort 1.0

Operations Management Programme

Master the art of operations management. Learn to optimize processes, lead teams, and drive efficiency to transform business performance.

Enrol Now View All Tracks

What you'll learn

6 months of intensive, hands-on training

Phase 1: Operations Fundamentals

6 weeks

Operations management principlesProcess mapping and analysisEfficiency metrics and KPIsQuality control and standardsResource allocation basics

Phase 2: Process Optimization

6 weeks

Lean methodology and waste reductionSix Sigma fundamentalsWorkflow automationPerformance measurementContinuous improvement techniques

Phase 3: Team Leadership & Management

6 weeks

Team building and motivationPerformance managementConflict resolutionChange managementCross-functional collaboration

Phase 4: Strategic Operations & Analytics

6 weeks

Data-driven decision makingOperations strategySupply chain basicsRisk managementCapstone: Operations transformation project

Learning outcomes

What you'll be able to do

Streamline business operations and improve efficiency
Implement lean methodologies and process optimization
Lead high-performing teams and manage performance
Make data-driven decisions for operational improvements
Develop strategic operations plans for business growth

Tools & platforms

Industry-leading operations tools

Microsoft ExcelGoogle SheetsAsanaTrelloMonday.comTableauPower BISlackZoomNotion

Career paths

Where this track can take you

Operations Manager

₦180k - ₦450k/month

Operations Analyst

₦150k - ₦400k/month

Process Improvement Specialist

₦160k - ₦420k/month

Operations Coordinator

₦120k - ₦350k/month

Program Investment

₦500,000 ₦250,000

Payable in 2 installments

Disclaimer: Half of the class won’t be accessible and certificate will not be issued until complete payments are made.

Program benefits

Certificate of Completion

Earn a recognized certificate to showcase your skills.

Hands-On Projects

Work on real customer support scenarios and cases..

Expert Mentorship

Learn from professionals working in top companies.

Job-Ready Skills

Start applying for customer support roles immediately.

Ready to optimize operations?

Join Cohort 1.0 and master operations management to drive business efficiency and growth.

Apply Now